Gloria Schuck

Dr. Gloria Schuck has been a Lecturer at MIT’s Center for Real Estate, the Sloan School of Management and in the Department of Urban Studies and Planning for almost forty years. Dr. Schuck served for two years as the Center’s Director of Education, managing and shaping the Master’s degree program. She also conducted research at the MIT Center for Information Systems Research for two years. 

Dr. Schuck taught “Managing the Real Estate Company” for fifteen years, and the next twenty-three years teaching “Leadership in the Real Estate Industry.” Leadership development is an on-going process of learning and personal development. At the heart of it are reflection, inquiry, and self-directed learning. In the “Leadership” course students:

• Develop a deeper understanding of leadership;
• Converse with industry leaders about leadership, and learn from their insights and experiences;
• Craft and articulate a vision and examine and clarify values;
• Increase self-awareness;
• Create an action plan to develop leadership capabilities.

Gloria’s primary research focus has been on the organizational and educational implications of information technology in the workplace. She is interested in how executives, managers and organizations learn, and how technology changes the way people perceive their work. She has investigated this area of research in the financial, retail, manufacturing, and real estate industries. She has explored the implications of the widespread use of information technology for hierarchical relationships and structures, particularly for the manager’s role; and the type of organization required to encourage innovation, flexibility, and opportunities to learn at every level. She has supervised research theses resulting in more than one hundred management case studies.

Schuck’s consulting and research have taken her to over twenty countries in the past three decades. She has consulted to a wide range of companies in the financial, manufacturing, telecommunications, and retail industries. She develops, designs, and teaches leadership workshops for executives in the C-suite and middle managers in the private sector; clients include Citibank, Motorola, Procter & Gamble, AT&T, and Verizon. A significant amount of this work has been done in global companies as they think through how to remain competitive in the twenty-first century. Dr. Schuck also consults for the public sector; the Government of Mexico asked Gloria to work with its next generation of leaders. She has worked with utility companies to help them redefine their regulatory relationships, working to transform them from adversarial ones to partnerships that mutually benefit the shareholders and consumers.

Gloria coaches senior executives to improve individual, team, and organizational performance. Her work includes: leadership development, vision and values, strategic decision-making, management style, performance reviews and feedback, succession planning and development of high potential managers, organizational change, project planning and implementation, improved work processes, teamwork in the context of real business issues, and time management.

Before coming to MIT, Dr. Schuck was a Research Associate at the Harvard Graduate School of Business Administration for six years. She earned her Doctorate and Master’s degrees at Harvard University’s School of Education, with graduate study at MIT’s Sloan School of Management and Stanford Business School.